Peter, I have seen this NUMEROUS times and sometimes the cause is the tomcat maxheader size being too small for the amount of data being sent/received across the backchannel servlet. This typically happens to us when we have table fields with lots of columns in it.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it Sent: Friday, March 18, 2011 8:26 AM To: arslist@ARSLIST.ORG Subject: Unable to set up data connection (ARERR 9351) Hello everyone, a group of operators can not navigate on the Service Desk because random warning appears: Unable to set up data connection, Which Is Preventing the application from working Correctly (ARERR 9351). Can you help me? Thank you very much Peter Mid Tier Version 7.1.00 Patch 007 200904060530 Web Server Information Apache Tomcat/5.5.25 Operating System Name Windows 2003 Java Version 1.6.0_23 Definition Change Check Interval(Seconds) 3600 Session Timeout (Minutes) 90 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"