Peter,
I have seen this NUMEROUS times and sometimes the cause is the tomcat maxheader 
size being too small for the amount of data being sent/received across the 
backchannel servlet.  This typically happens to us when we have table fields 
with lots of columns in it.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it
Sent: Friday, March 18, 2011 8:26 AM
To: arslist@ARSLIST.ORG
Subject: Unable to set up data connection (ARERR 9351)

Hello everyone,
a group of operators can not navigate on the Service Desk because random 
warning appears:
Unable to set up data connection, Which Is Preventing the application from 
working Correctly (ARERR 9351).

Can you help me?
Thank you very much
Peter

Mid Tier Version 7.1.00 Patch 007 200904060530
Web Server Information Apache Tomcat/5.5.25
Operating System Name Windows 2003
Java Version 1.6.0_23

Definition Change Check Interval(Seconds) 3600
Session Timeout (Minutes) 90

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