Peter, I ran into this issue las year, on the same versions you mentioned (except it was a Linux box). I worked with BMC for several days but as we were not able to get any useful information from any log or trace files, they ended up having me install mt patch 9. That caused a whole new set of issues for us though I can't say if they were related or if I was just having really bad luck. I don't believe we checked the Tomcat header size as LJ suggested though. The whole thing still bothers me because it started suddenly and for no apparent reason. I would be interested to learn of your solution when you find it.
Amy On Mar 18, 2011, at 11:04 AM, "LJ LongWing" <lj.longw...@gmail.com> wrote: > Peter, > I have seen this NUMEROUS times and sometimes the cause is the tomcat > maxheader size being too small for the amount of data being sent/received > across the backchannel servlet. This typically happens to us when we have > table fields with lots of columns in it. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it > Sent: Friday, March 18, 2011 8:26 AM > To: arslist@ARSLIST.ORG > Subject: Unable to set up data connection (ARERR 9351) > > Hello everyone, > a group of operators can not navigate on the Service Desk because random > warning appears: > Unable to set up data connection, Which Is Preventing the application from > working Correctly (ARERR 9351). > > Can you help me? > Thank you very much > Peter > > Mid Tier Version 7.1.00 Patch 007 200904060530 > Web Server Information Apache Tomcat/5.5.25 > Operating System Name Windows 2003 > Java Version 1.6.0_23 > > Definition Change Check Interval(Seconds) 3600 > Session Timeout (Minutes) 90 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
