We had trouble with the concept of creating a CI for each instance of a software product also. Instead of 1,500 Windows 2008 CIs we were hoping for 1 CI related to each server. The current version is just not designed to work this way.
It is even worse for Winzip. We buy a large volume of Winzip seats (10k or so) and need to have 10k CIs to properly run the license jobs. Since it is a one Product to Computer System relationship our other hope was to federate the Product data and not duplicate it in our database. Unfortunately at this time the license management application needs the data stored in the ARSystem database to use for licensing jobs. I have talked to a BMC engineer about this. He agreed there is room for improvement and that these improvements are on their radar. <my editorial> these things obviously increase the complexity and BMC needed to get the first release out the door. It is better to have the tool and it's current limitations then not having it until it is "perfect". </my editorial> Jason On Thu, Mar 24, 2011 at 2:39 AM, Michael Burton < michael_bur...@hotmail.co.uk> wrote: > ** > > Morning all, > > We are wanting to use Asset Management to track our license usage, but the > way it appears to be working means that we are going to have a lot of work > to do to get it to do what we want, unless we are missing something. > > As an example: > > 1) We have 10 Laptops > 2) They are all running MS Windows 7 Prof > 3) If we create a S/W CI for each Laptop (i.e. 10) and create the > relationship to the contract and license it seems to report correctly from > the Manage License Jobs form, and says we are using 10 licenses. > > However, what we would really like to do is > > 1) We have 10 laptops > 2) We create a single S/W CI called Windows 7 Prof > 3) We create a relationship from each laptop to the Windows 7 Prof CI > 4) Remedy then tells us that 10 licenses are in use. > > The obvious advantage of this is that we would only have to create one S/W > CI per software instance, but we can't appear to get it working. Having read > the manual a few times it is still not clear if you can do this. There does > appear to be a tie up between a 'used by' from the CTM:People form and a the > ComputerSystem form, but I'm struggling to work it out. > > If anyone has any pointers, or indeed if you can say that what we are > trying to do is not possible, that would be a great help. > > Thanks > > - > Mike > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
