Hi, Yes, this is how it works.
The only thing you can do without grabbing a floating token is to open a login, view the object list and open a form. As soon as you run a search, perform a table-refresh or trigger an active-link that access the server, you will get your license token. http://rrr.se/doc/RRR_LicenseManagement.pdf Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > This is, and always has been, how it works I believe. A write license is > assigned when a query is performed because there is an assumption that the > user may then modify the record returned and try to save it. If the > license was not assigned until this point you would run the risk of not > being able to get a license and being unable to save your changes. > > Mark > > I work for BMC, I don't speak for them. > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Conny Martin > Sent: 25 March 2011 11:26 > To: arslist@ARSLIST.ORG > Subject: Floating users get a floating write token on read operations > > ** > Hello All, > > I searched the list but found no answer. > > I have an issue where floating users are granted a write token on read > operations. I verified this with driver to eliminate workflow that could > trigger this behaviour. On the first GetListEntry the user is granted a > write token, although this is not neccessary in my opinion. So every user > who logs into the system only to check if there are tickets assigned to > him is blocking a floating write token for at least one hour. > > Has anyone else experienced this behaviour? > > Kind Regards Conny > > _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the > Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
