hi vikram, PFA the logs in a zipped folder. It contains armonitor, arsql and arjavaplugin log files. Not able to take the thread/API log as i am not able to login to the server.
Please do the need ful. Regards, Gopal vikram_k wrote: > > hi Gopal, > > I see a cyclic restart can you enable the AR logs like SQL API and Thread > logs. Need to see the reason why the server is shutting down also if > possible the armonitor.log. > > if you are not able to login to the server to set the logs up in admin > console kindly add the below line in the ar config file > > Debug-mode : 17 > > Thanks, > Vikram > > Gopal-SRG wrote: >> >> Hi vikram, >> ITSM APP server is installed on UNIX box.There are several application >> being hosted on the same box . >> The size allocated for our ITSM app is 30G and as of now 14G is free >> under the app installed directory. >> Please find attached the arerror file. >> >> regards, >> Gopal >> >> >> >> vikram_k wrote: >>> >>> hi Gopal, >>> >>> Can you elaborate on what exactly is happening can you see any server >>> crash in arerror.log or if you can see any activity on the ar logs. >>> >>> What is your system setup? >>> >>> Thanks, >>> Vikram >>> >>> Gopal-SRG wrote: >>>> >>>> Hi all, >>>> we are having a remedy ITSM 7.5 suite (Trail version). >>>> >>>> Now the ARSystem is getting restarted automatically many times and its >>>> still happening. >>>> >>>> Any ideas list users....help me out >>>> >>>> Regards, >>>> Gopal >>>> >>>> >>>> >>> >>> >> http://old.nabble.com/file/p31285380/arerror.log arerror.log >> > > http://old.nabble.com/file/p31285695/arLogs.zip arLogs.zip -- View this message in context: http://old.nabble.com/ITSM-7.5-Server-getting-restarted-tp31284800p31285695.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"