hi , The logs are not in sync so difficult to know whats going wrong.
Did u put the Debug-mode : 17; line in your ar.conf file and then start the server it will automatically generate the AR SQL, AR API and AR Thread logs. also make sure you attach the files that are from the same time span so its easy to co relate. Thanks, Vikram Gopal-SRG wrote: > > hi vikram, > PFA the logs in a zipped folder. > It contains armonitor, arsql and arjavaplugin log files. > Not able to take the thread/API log as i am not able to login to the > server. > > Please do the need ful. > Regards, > Gopal > > > vikram_k wrote: >> >> hi Gopal, >> >> I see a cyclic restart can you enable the AR logs like SQL API and >> Thread logs. Need to see the reason why the server is shutting down also >> if possible the armonitor.log. >> >> if you are not able to login to the server to set the logs up in admin >> console kindly add the below line in the ar config file >> >> Debug-mode : 17 >> >> Thanks, >> Vikram >> >> Gopal-SRG wrote: >>> >>> Hi vikram, >>> ITSM APP server is installed on UNIX box.There are several application >>> being hosted on the same box . >>> The size allocated for our ITSM app is 30G and as of now 14G is free >>> under the app installed directory. >>> Please find attached the arerror file. >>> >>> regards, >>> Gopal >>> >>> >>> >>> vikram_k wrote: >>>> >>>> hi Gopal, >>>> >>>> Can you elaborate on what exactly is happening can you see any server >>>> crash in arerror.log or if you can see any activity on the ar logs. >>>> >>>> What is your system setup? >>>> >>>> Thanks, >>>> Vikram >>>> >>>> Gopal-SRG wrote: >>>>> >>>>> Hi all, >>>>> we are having a remedy ITSM 7.5 suite (Trail version). >>>>> >>>>> Now the ARSystem is getting restarted automatically many times and its >>>>> still happening. >>>>> >>>>> Any ideas list users....help me out >>>>> >>>>> Regards, >>>>> Gopal >>>>> >>>>> >>>>> >>>> >>>> >>> http://old.nabble.com/file/p31285380/arerror.log arerror.log >>> >> >> > http://old.nabble.com/file/p31285695/arLogs.zip arLogs.zip > -- View this message in context: http://old.nabble.com/ITSM-7.5-Server-getting-restarted-tp31284800p31285745.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
