That’s the location where your armonitor.conf file gets copied before its
modified by an installation for eg when ITSM and AtriumCore installs
modified it..
The armonitor.conf file defaults its location to /etc/<server
name>/armonitor.conf UNLESS you want it elsewhere, in which case, that path
is referenced from the startup script, from a parameter, which reads its
value from the ar.conf file. If you have no settings in the ar.conf file
that changes that default location of the armonitor.conf file, then look in
the /etc/<server name>/ directory.
If you are starting the server as non root and if this directory has root
permissions, it could be a reason why the startup script cannot access it..
You may have installed the server as root and then changed the permissions
to non root but forgot to chown supporting files and directories such as
this and the catalog files???
Joe
-----Original Message-----
From: Gopal-SRG
Sent: Tuesday, April 05, 2011 2:09 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 License Key
Hi Uday/LJ,
When i checked for the armonitor.conf file in our system, it is present in
the below location
./remedy/ar/ITSM/telstra01/BackUp/armonitor.conf
./remedy/ar/AtriumCore/telstra01/BackUp/armonitor.conf
But the armonitor is not present in the
./remedy/ar/ARSystem/conf/
When ever i start my ARSystem, the armonitor is eventually called from the
above location at the startup.
Will this be a problem?(armonitor file not present as part of the ARSystem
conf folder)
Havnt commented any startup sh fiels in the armonitor conf.Just to confirm
the folder relocation before commenting it
Please guide us through this
Regards,
Gopal
Uday Joshi wrote:
Hi Gopal,
Apparently the SLM engine is experiencing Segment violation (signal 11).
This can happen due to corruption in the definition. As suggested try to
start the basic ARServer by commenting out other component.
However I am suspecting some problem as there is ARERR90 as well. Sugggest
to collect more detailed debug log to get hint at what might be corrupted.
Best Regards,
Uday Joshi
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Saturday, April 02, 2011 10:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 License Key
Ok...my first recommendation based on those logs would be to go into
armonitor.conf and comment out everything except maybe the arserverd and
the
arplugind....maybe the java plugin....but comment out everything else.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG
Sent: Saturday, April 02, 2011 1:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 License Key
Hi Pritch,
This is not an upgraded system.Its an evaluation version.This server
restart
has happened on the day in which this eval got expired.
Server is not stable and getting restarted again and again
http://old.nabble.com/file/p31301633/armonitor.log armonitor.log
http://old.nabble.com/file/p31301633/arerror.log arerror.log
pritch wrote:
Attached is the armonitor and arerror log.In the armonitor log the
slmcollsv.sh is the which is staring point and it goes cycle again and
again.
Dont know how to get rid of it
Regards,
Gopal
Hi Gopal,
Was this an upgraded (or moved) system? If so, have you had server
statistics on in the past?
I ran into a problem with a past system where the system kept shutting
down
and restarting - it was thinking it was an eval copy but there were more
than the limit of Server Statistic records in the DB which kept it from
starting correctly. In that case, I needed to have the DB truncate the
server statistics table (was
t4 in that system).
As stated previously, you should check the error logs, but if it's also
telling you that the system is an eval copy (would show in the AR Error
log), you may also want to see how many records are in the Statistics
table.
On Fri, 1 Apr 2011 11:42:51 -0400, "White, Michael W (Mike)"
<michael.wh...@verizon.com> wrote:
Gopal,
I don't know of a command-line license add (or import) facility off
the
top of my head, but it's moot. Your server needs to be operational
and
stable regardless.
Check your error log. There are probably messages for shutdown and
startup, and maybe a fatal error.
When you restart Remedy, monitor the script. You may gain insight
into
a
startup error.
Server and database conditions can easily cause problems. Exhausted
disk
space, cursors/cursor sharing, and any number of other things can
prevent
Remedy startup.
Mike White
EMail michael.wh...@verizon.com
Office 813.978.2192
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG
Sent: Friday, April 01, 2011 11:29 AM
To: arslist@ARSLIST.ORG
Subject: ARS 7.5 License Key
Hi List,
Can you please tell me how to add an licence through the command prompt?
We are not able the user tool because ther is some issue with the server
and
it is getting restarted again and again.
Please help me...
Regards,
Gopal
____________________________________________________________________________
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
--
View this message in context:
http://old.nabble.com/ARS-7.5-License-Key-tp31296456p31301633.html
Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.
____________________________________________________________________________
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
Please do not print this email unless it is absolutely necessary.
The information contained in this electronic message and any attachments
to this message are intended for the exclusive use of the addressee(s) and
may contain proprietary, confidential or privileged information. If you
are not the intended recipient, you should not disseminate, distribute or
copy this e-mail. Please notify the sender immediately and destroy all
copies of this message and any attachments.
WARNING: Computer viruses can be transmitted via email. The recipient
should check this email and any attachments for the presence of viruses.
The company accepts no liability for any damage caused by any virus
transmitted by this email.
www.wipro.com
--
View this message in context:
http://old.nabble.com/ARS-7.5-License-Key-tp31296456p31321184.html
Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
