If you want to upgrade from a non-UNICODE ARS database to a UNICODE
database, your DBA has got a few nails to bang before you can begin. You
need to do a table structure and data conversion to alter the database from
the current state to convert it to a UNICODE database..
Before you attempt this, it would be safe to have a backup of your database
in its current state, so you have a recovery point..
Joe
-----Original Message-----
From: Daniel Condrea
Sent: Wednesday, April 06, 2011 1:01 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: 7.6.4 Upgrade
Hello All,
We use ARS in custom mode and, so far, there is no need for UNICODE.
The migration from 6.3 to 7.1 let us upgrade ARS server on UNICODE Oracle
10g. Consequently we have a ARS server that is nonUNICODE an Oracle that is
UNICODE.
Now we have to migrate ARS server from version 7.1 to 7.6.04. The installer
does not let us upgrade to version 7.6.04 because the Oracle is UNICODE.
Do you have a document that details the steps that have to be taken to
upgrade a nonUNICODE ARS server from 7.1 to an UNICODE ARS server of version
7.6.04?
Thank you,
Daniel
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