Thanks Patrick but I can seem to pull up this KB. Do you happen to have the 
details on this?

Rafael

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Wednesday, April 06, 2011 2:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.4 Upgrade

** Check with BMC on KB20035088_Fix
I think this is your issue... as of 7.5.03  there are 4 possible filters that 
need to be modified.. They did not tell anyone, but if you call and press hard 
enough or get the correct person, it might be the issue... Sounds just like it..
On Wed, Apr 6, 2011 at 2:10 PM, Rodriguez, Rafael J x23718 
<rafael.rodrig...@broadridge.com<mailto:rafael.rodrig...@broadridge.com>> wrote:
James thanks for your response. I do not have development cache mode enabled on 
this server.

In working with BMC it appears that the AR Server is terminating while trying 
to do a filter notify action.

Interesting if I disable filter that is trying to send notification the timeout 
issue is resolved. I tried creating a brand new notify filter and timeout is 
back.

So it appears that for some reason after the upgrade the system crashes when 
trying to send out notification.

Rafael


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of jham36
Sent: Tuesday, April 05, 2011 3:26 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>

Subject: Re: 7.6.4 Upgrade

** Make sure dev cache mode is turned off if this is your production 
environment.

James
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Patrick Zandi
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