Hi, To find out the windows version go command prompt and type systeminfo. To find out the ARSYTEM version you need to go the Server information form..
On Version 7.0 and above you can get in the User tool. But for Version below that you need to have aradmin installed. Additionally to find out which all ITSM installed in your system you can find it in Form name SHARE: Application properties With Best Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@arslist.org] On Behalf Of Ochavillo, Rafael John Sent: Wednesday, April 20, 2011 11:15 AM To: arslist@arslist.org Subject: [Remedy] Checking versions in Remedy Hi List, I would just like to ask for some help on how to check ARS and OS versions (including the patch level) of both servers (Development and Production) in Remedy? Thanks in advance! Regards, Jojo Ochavillo _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"