Prasanth, Yes, I have an admin account, but wasn't able to locate this form in Remedy, I did find this form (SHARE:Application_properties) in AMS though, but for the versions that I was looking for, I search via Server Information form per Rajesh.
Thanks for the help! :) Regards, Jojo Ochavillo ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Prasanth Prabhakaran Sent: Wednesday, April 20, 2011 3:21 PM To: arslist@ARSLIST.ORG Subject: Re: [Remedy] Checking versions in Remedy Jojo, If you are administrator then you can search this form through object list. This form will give you the details of all the installed applications, it will give you the version, patch, language pack..etc. this is what I know :) Thanks & Regards Prasanth.P From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ochavillo, Rafael John Sent: Wednesday, April 20, 2011 12:28 PM To: arslist@ARSLIST.ORG Subject: Re: [Remedy] Checking versions in Remedy ** I was not able to look for the said form, or maybe I don't have enough access not sure though. Is there any other way to look for versions? Thanks, Prasanth! :) Regards, Jojo Ochavillo ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Prasanth Prabhakaran Sent: Wednesday, April 20, 2011 2:10 PM To: arslist@ARSLIST.ORG Subject: Re: [Remedy] Checking versions in Remedy Hi Jojo, Go to form SHARE:Application_properties and do a search ,it will give you the details of ARS version and OS version you can see it on your server information page Thanks & Regards Prasanth.P From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ochavillo, Rafael John Sent: Wednesday, April 20, 2011 11:15 AM To: arslist@ARSLIST.ORG Subject: [Remedy] Checking versions in Remedy ** Hi List, I would just like to ask for some help on how to check ARS and OS versions (including the patch level) of both servers (Development and Production) in Remedy? Thanks in advance! Regards, Jojo Ochavillo _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
