Bruce:

Don't forget that if arserver.exe is running under the local System account 
that it won't be able to access any network shares.  I'd think this would have 
returned an error, but it couldn't hurt to check.

FWIW,
--Phil

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrey
Sent: Friday, April 29, 2011 02:26
To: arslist@ARSLIST.ORG
Subject: Re: XCOPY in Filter Run Process

You can try something like this (put this in bat file copy.bat)

cd C:\
net use X: \\hostname\dir /user:username paZZword  2>> mount.log

copy %1 X:


and run in your workflow
@@: cmd.exe /c c:\.copy.bat $FileName$



On Wed, Apr 27, 2011 at 9:58 PM, Bruce Sisk <siskbr...@peoplepc.com> wrote:
> I have a short term need to save an attachment from a remedy form to a folder 
> on a mapped network drive.
>
> This should be a fairly simple thing...but it is beating me at the moment.
>
> Environ:  ARS 7.6.04 | Windows 2008
>
> I have a filter run process that is doing the attachment save to the ars 
> server.  This works fine.
>
> I am trying to use "xcopy.exe c:\folderx z:\foldery /s /e /k /q" to copy the 
> files from ars server to a different folder on a mapped drive.
>
> I get no errors in the remedy logs that i can find...and it doesn't do 
> anything.
>
> Any ideas??  Is this a syntax issue??
>
> Bruce Sisk
>
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-- 
Andrey Deynega

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