Hi, Some of my clients are going to be looking for integration work. They are using 7.6.4 Mid Tier /ITSM. I was wondering - when would I use web services for integration, versus Javascript versus Java or C or a simple vendor form when integrating with 3rd party tools? When designing a solution, how would I know which approach to take? I would need the following functionality: - To build a user interface or portal to send data bi-directional from ITSM to the 3rd party tool. - to pull data from purchasing systems into SRM
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