We have implemented a two way interface between hp Openvew and ARS. We used the hp API to read the events and then the ARS API to create new tickets or relate events to existing tickets. When tickets are resolved, any related events are acknowledged in the HP system.
On Friday, May 27, 2011, patchsk <vamsi...@gmail.com> wrote: > Trying to get feedback from anyone who has done integration between > remedy and HP Operations Manager product and how did it go? > what is the integration mechanism used ? > We are talking to HP on this and they are suggesting to buy a partner > product called "AppLink" and we are thinking if we can do this > internally without having to buy additional product. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
