are roles set for viewers? in the roles form, Application: BMC:Atrium CMDB Role: CMDB Data View All to group: CMDB Data View Group
before i defined that, none admin users couldn't even view a single CI. On Mon, May 30, 2011 at 8:22 PM, Sergio Tomillero <stomill...@gmail.com>wrote: > ** > Thanks Rick > > But I have checked and licences are ok. I have created new users, deleting > and assigning new licenses, and the problem goes on. Also Asset Viewers do > no need license and they neither can see the cis, because of the error > message. > > 2011/5/30 Rick Cook [via ARS (Action Request System)] <[hidden > email]<http://user/SendEmail.jtp?type=node&node=6419952&i=0> > > > >> ** >> >> It sounds like your system isn't recognizing licenses. I would look at it >> from that angle. >> >> Rick >> On May 30, 2011 10:01 AM, "Sergio Tomillero" <[hidden >> email]<http://user/SendEmail.jtp?type=node&node=6419899&i=0>> >> wrote: >> > Hello, >> > >> > Since some days ago I am having an strange error which I do not find a >> > solution. I log into Remedy and I clic on Asset Management Console. At >> the >> > moment of loading the form, I receive the next error message: >> > >> > ARERR [333] You do not have access to the field. : 490008000 >> > >> > This field comes from BMC.CORE:BMC_BaseElement and have as permissions: >> > CMDB Write Security, the same as many fields of this form. >> > >> > This situation did not happen before and no significative change as been >> > made in the application. >> > >> > If I log as Remedy Administration, the problem does not happen but >> naturally >> > I am not going to turn to Asset Users and Asset Viewers as >> administrators. >> > >> > Any idea? >> > >> > Thank you in advance. >> > Sergio Tomillero >> > >> > -- >> > View this message in context: >> http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419886.html >> > Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> ------------------------------ >> If you reply to this email, your message will be added to the discussion >> below: >> >> http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419899.html >> To unsubscribe from Asset Management. Cannot access to records if I am not >> a Remedy Administrator, click here. >> > > > > -- > __________________________________ > Sergio Tomillero > Fujitsu Technology Solutions > Web: <http://es.fujitsu.com/> > > > ------------------------------ > View this message in context: Re: Asset Management. Cannot access to > records if I am not a Remedy > Administrator<http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419952.html> > > Sent from the ARS (Action Request System) mailing list > archive<http://ars-action-request-system.1093659.n2.nabble.com/>at Nabble.com. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
