Using Dev Studio, in the properties of the fields I only see: CMDB Write Security
Accesing to Base Element using Class manager, I have for fields the same permissions as a correct environment: Atributte view permissions: -1098 -1090 Atributte change permisions: CMDB Write Security -1099 -1091 2011/5/31 Mike E. Hamner [via ARS (Action Request System)] < ml-node+6422521-773008606-76...@n2.nabble.com> > ** > > > -------------------------- > Sent from my BlackBerry Wireless Handheld > ------------------------------ > > * From: *Sergio Tomillero [[hidden > email]<http://user/SendEmail.jtp?type=node&node=6422521&i=0> > ] > * Sent: *05/31/2011 03:57 AM MST > * To: *[hidden email]<http://user/SendEmail.jtp?type=node&node=6422521&i=1> > * Subject: *Re: Asset Management. Cannot access to records if I am not a > Remedy Administrator > > > ** > Hi Yair, >  > Thanks for your input. Roles are set for viewers. In fact, I have > compared them with other environment where the problem does not happen and > the configuration is the same. >  > The problem goes on. >  > >  > 2011/5/31 Yair Mayer [via ARS (Action Request System)] <[hidden > email]<http://user/SendEmail.jtp?type=node&node=6422234&i=0> > > > >> ** >> are roles set for viewers? >> >> in the roles form, >> Application: BMC:Atrium CMDB >> Role: CMDB Data View All >> to group: CMDB Data View Group >> >> before i defined that, none admin users couldn't even view a single CI. >> >> >> >> On Mon, May 30, 2011 at 8:22 PM, Sergio Tomillero <[hidden >> email]<http://user/SendEmail.jtp?type=node&node=6422143&i=0> >> > wrote: >> >>> ** >>> Thanks Rick >>>  >>> But I have checked and licences are ok. I have created new users, >>> deleting and assigning new licenses, and the problem goes on. Also Asset >>> Viewers do no need license and they neither can see the cis, because of the >>> error message. >>> >>> 2011/5/30 Rick Cook [via ARS (Action Request System)] <[hidden >>> email]<http://user/SendEmail.jtp?type=node&node=6419952&i=0> >>> > >>> >>> ** >>>> >>>> It sounds like your system isn't recognizing licenses. I would look at >>>> it from that angle. >>>> >>>> Rick >>>> On May 30, 2011 10:01 AM, "Sergio Tomillero" <[hidden >>>> email]<http://user/SendEmail.jtp?type=node&node=6419899&i=0>> >>>> wrote: >>>> > Hello, >>>> > >>>> > Since some days ago I am having an strange error which I do not find a >>>> > solution. I log into Remedy and I clic on Asset Management Console. At >>>> the >>>> > moment of loading the form, I receive the next error message: >>>> > >>>> > ARERR [333] You do not have access to the field. : 490008000 >>>> > >>>> > This field comes from BMC.CORE:BMC_BaseElement and have as >>>> permissions: >>>> > CMDB Write Security, the same as many fields of this form. >>>> > >>>> > This situation did not happen before and no significative change as >>>> been >>>> > made in the application. >>>> > >>>> > If I log as Remedy Administration, the problem does not happen but >>>> naturally >>>> > I am not going to turn to Asset Users and Asset Viewers as >>>> administrators. >>>> > >>>> > Any idea? >>>> > >>>> > Thank you in advance. >>>> > Sergio Tomillero >>>> > >>>> > -- >>>> > View this message in context: >>>> http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419886.html >>>> > Sent from the ARS (Action Request System) mailing list archive at >>>> Nabble.com. >>>> > >>>> > >>>> _______________________________________________________________________________ >>>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>>> >>>> ------------------------------ >>>> If you reply to this email, your message will be added to the >>>> discussion below: >>>> >>>> http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419899.html >>>> To unsubscribe from Asset Management. Cannot access to records if I am >>>> not a Remedy Administrator, click here. >>>> >>> >>> >>> >>> -- >>> __________________________________ >>> Sergio Tomillero >>> Fujitsu Technology Solutions >>> Web:  <http://es.fujitsu.com/> >>> >>> >>> ------------------------------ >>> View this message in context: Re: Asset Management. Cannot access to >>> records if I am not a Remedy >>> Administrator<http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6419952.html> >>> >>> Sent from the ARS (Action Request System) mailing list >>> archive<http://ars-action-request-system.1093659.n2.nabble.com/>at >>> Nabble.com. >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> ------------------------------ >> If you reply to this email, your message will be added to the >> discussion below: >> >> http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6422143.html >> To unsubscribe from Asset Management. Cannot access to records if I am >> not a Remedy Administrator, click here. >> > > > > -- > __________________________________ > Sergio Tomillero > Fujitsu Technology Solutions > Web:  <http://es.fujitsu.com/> > > > ------------------------------ > View this message in context: Re: Asset Management. Cannot access to > records if I am not a Remedy > Administrator<http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6422234.html> > > Sent from the ARS (Action Request System) mailing list > archive<http://ars-action-request-system.1093659.n2.nabble.com/>at Nabble.com. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend > WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > ------------------------------ > If you reply to this email, your message will be added to the discussion > below: > > http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6422521.html > To unsubscribe from Asset Management. Cannot access to records if I am > not a Remedy Administrator, click > here<http://ars-action-request-system.1093659.n2.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=6419886&code=c3RvbWlsbGVyb0BHTUFJTC5DT018NjQxOTg4NnwxODIyMDA3ODkx>. > > -- __________________________________ Sergio Tomillero Fujitsu Technology Solutions Web: <http://es.fujitsu.com/> -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Asset-Management-Cannot-access-to-records-if-I-am-not-a-Remedy-Administrator-tp6419886p6423189.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
