No problem. FYI - from my experience. License reporting for a server group environment does not work and is not accurate. In 7.5 there is something called license tracking to give you a better current and historical perspective of licenses used down to the application level. However, I've also yet to get this to work accurately for a server group environment behind a load balancer.
Due to both of these reasons I forced to take manual snapshots with cut and paste into excel and then filter to unique user records. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: Wednesday, June 01, 2011 9:50 AM To: arslist@ARSLIST.ORG Subject: Re: current users ITSM 7.0 / 7.1 Ok... That was simple enough. Now I must go hide.. Thanks Andrew -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall Sent: Wednesday, June 01, 2011 9:44 AM To: arslist@ARSLIST.ORG Subject: Re: current users ITSM 7.0 / 7.1 I've always just highlighted all rows and cut and paste into excel :) Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A Sent: Wednesday, June 01, 2011 9:38 AM To: arslist@ARSLIST.ORG Subject: current users ITSM 7.0 / 7.1 Is there a way to export the list of users displayed on form "AR System Administration: Manage User Licenses". This table is populated from form "AR System Administration: License Review".. but that form cannot be searched. I'm trying to gather a list of users which have either fixed or floating licenses for the ARS, INC, CHG modules. And gauge utilization (i.e. who has never logged in, etc.) ITSM 7.0.03 Thanks, Marcelo ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
