> Would this SSI Installer works if we are considering doing an upgrade in > overwrite mode?
The SSI is for fresh install only and cannot be used for upgrades. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Wednesday, June 01, 2011 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 P1?? Hi David, We are on ARS 7.1 P 7, ITSM 7.0.03 P 008 / Solaris 10 , Would this SSI Installer works if we are considering doing an upgrade in overwrite mode? (Currently we are on 10.2.0.3.0 - 64bi Oracle DB, and considering to do an upgrade to 11g) Or do we have to follow the individual Installers, ARS, ITSM, etc of 7.6.04 to do an upgrade in overwrite mode? Please advise. Thanks, Raj On Jun 1, 10:18 am, "Easter, David" <david_eas...@bmc.com> wrote: > There are SSI for SP1 - but SSI can only be used for a fresh install, so if > you've already installed 7.6.04 you can't use the SSI to upgrade. > > However, folks that have not yet installed 7.6.04 can use the SSI to do a > fresh install of 7.6.04 SP1 and skip the step of installing 7.6.04 (no SP). > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A > Sent: Wednesday, June 01, 2011 09:54 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > I installed 7.6.04 via the SSI. It would have been nice to have a SSI patch > too. :) > > I have downloaded the individual SP1 executables (ITSM, Server, Atrium, > SLM...). now I need to install > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Easter, David > Sent: Wednesday, June 01, 2011 11:44 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > > They are in pieces > > That is not true for Suite customers. Suite customers can go to the BMC IT > Service Management Suite 7.6.04 entry under Product Patches and see SP1 for > all of the products within the Suite in one place. > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Vindhya Samarasekera > Sent: Wednesday, June 01, 2011 09:40 AM > To: arsl...@arslist.org > Subject: Re: 7.6.4 P1?? > > Hi Atul, > > We downloaded this patch from the BMC site. So it's out there. They are > in pieces, you have to go to ITSM to get the patch 1 for that, Atrium to > get the Patch 1 for that etc... > > Vindhya > > From: Atul Vohra <a...@protechsoftwareinc.com> > > > To: arsl...@arslist.org > > > Date: 05/25/2011 07:37 AM > > > Subject: 7.6.4 P1?? > > > Sent by: "Action Request System discussion list(ARSList)" > <arsl...@arslist.org> > > All, > > I had seen few emails about Patch 1 for 7.6.4 but could not find it on the > BMC site. Any idea if this was released? > > Regards > Atul > > ___________________________________________________________________________ > ____ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
