My recollection is that 7.5.00.00x installers would remove the email service and then fail to install an updated version of it; Richard, is it missing completely now?
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Wednesday, June 01, 2011 3:34 PM To: arslist@ARSLIST.ORG Subject: Re: Email not working... any suggestions? ** Look at the windows event logs to see why the service will not start.. It should tell you something.. Joe From: Richard Copits<mailto:richard....@bwc.state.oh.us> Sent: Wednesday, June 01, 2011 3:14 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Email not working... any suggestions? ** We just upgraded to AR server 7.5 patch 7 and after the upgrade and reboot the outgoing mail server service refuses to be created. A reinstall of the mail client didn’t help. Looks like there are several entries in the registry but no idea why. Any help/suggestions/solutions? BMC isn’t responding very promptly to this critical situation so I’m looking at any and all possible solutions. ________________________________ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
