Oh that is a good one Rick. BMC's QA department seems to be more committed to clearing their queue by their deadlines than actually testing and sending bugs back to the engineers.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Wednesday, June 08, 2011 6:14 AM To: arslist@ARSLIST.ORG Subject: Re: New Product Catalog Data Import - Disappointed! ** BMC does have a QA department, don't they? Rick On Jun 8, 2011 6:09 AM, "Peter Romain" <p.romain.arsl...@parsolutions.co.uk> wrote: > Hi, > > BMC just released new Product Catalog data based on ADDM discovery data. > > I was hoping to use this data immediately as we need to reconcile ADDM > data with other data sources (HP uCMDB, CiscoWorks and manual audit data). > > I loaded the data only to find that it looks amateurish. > > Specifically: > Data has the first character as upper case and the rest as lower. This > means that we see companies like Bmc, Ibm, Hp, etc. The product name data > is also the same. For reports this won't look good. > > Then there are exceptions and possible duplicates such as the inclusion of > both 'Network associates' and 'Networks Associates' (note the capital > 'A'). > > Although open to debate the customer here thinks the normalisation aliases > are the wrong way around for companies like BMC (BMC Software converts to > BMC), HP (Hewlett-Packard converts to Hp), etc. > > The Tier 1-3 values are all the same. A suggestion of possible values > would have been good. > > The data only includes Product class data. The opportunity to include > other classes has been missed (but I hope will come later). > > > The customer here has decided to analyse ADDM data themselves and create > Product Catalog, Manufacturers and NE aliases. > > The BMC data as it stands is as much help as the old DSL data was (did > anyone really use this?). Maybe I was expecting too much! > > Anyone else looked at this? > > Cheers > > Peter > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
