Hi Claire, The CMDB permissions can be very granular... OOTB, if a support group is related to a CI, and the relationship typeis Supported By, then the members of that support group can update the CI, without being an Asset Admin. They only need to be a regular Asset User. Please try that and see if that fulfills your needs.
Guillaume ________________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Sanford, Claire [claire.sanf...@memorialhermann.org] Sent: Tuesday, June 14, 2011 10:54 AM To: arslist@ARSLIST.ORG Subject: ITSM 7.6.04 Asset Management We are preparing to roll out the ITSM suite and were wondering how other organizations handle the asset management permissions. We do not want to give our entire field support team Asset Admin permissions, BUT they need to be able to modify and relate and unrelate CI to CI. Any ideas? Claire Sanford Information Systems Division Memorial Hermann Healthcare System System Services Tower North - 2:105 920 Frostwood, Houston, TX 77024 Phone: 713 338 6035 claire.sanf...@memorialhermann.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
