Thanks Joe, please do let me know if you remember the details. Going off David's reply I zipped them up and renamed the workflow directory. We'll wait for a few AR restarts before we delete the files from the server.
Using the numbers from WinZip the entire workflow directory was 6.06 GB and zipped to 897.06 MB (169,660 files). That's a savings of 86% :) Jason On Tue, Jun 14, 2011 at 1:28 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > ** > > They are used actually in certain cases.. > > If you delete the this folder, you may have a problem during the restart of > the AR Server, where it imports the structures of certain forms during every > restart.. I do not have the list of this form but I remember facing this > issue somewhere in the past when I was working on ARS 7.0ish version where a > modification to one of the system form was being overwritten every time the > AR Server was restarted, and we later figured that there is an import in > place happening to that form with every restart.. I’m sorry I forget the > name of this form.. > > This form is imported from this location if I am not mistaken.. > > If I remember right, our workaround was to replace the original def file > and the view def file for that form at that location for the changes not to > be lost with every restart.. > > I’m trying hard to recollect what form that was we faced that problem with > but cannot at this point.. If I remember I’ll share.. > > Joe > > *From:* Easter, David <david_eas...@bmc.com> > *Sent:* Tuesday, June 14, 2011 2:34 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Delete contents of the workflow directory > > ** > > They’re not currently used, although they do represent a “pristine” copy of > all the def files. So if you want to keep an on-disk copy of the > out-of-the-box definitions, that’d be it. > > > > -David J. Easter > > Manager of Product Management, Remedy Platform > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg > *Sent:* Tuesday, June 14, 2011 11:07 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Delete contents of the workflow directory > > > > ** > > My guess is they will .zip to about 1/20 their size. > > > > > > -John > > > > > > On Jun 13, 2011, at 3:23 PM, Jason Miller wrote: > > > ** Anybody? > > On Fri, Jun 10, 2011 at 12:37 PM, Jason Miller <jason.mil...@gmail.com> > wrote: > > Hello everybody, > > After upgrading our server to everything 7.6.04 SP1 we now have a 5.8 GB > <install path>\BMCRemedyITSMSuite\<servername>\Workflow directory. We need > to free some space or expand the volume. I am hoping to free some space vs. > going to the volume expansion well (again). > > Does anybody know if we can delete these files? (actually archive them, > never know when you need original defs). > > Are they ever used again? > > If they are used again is that only during upgrades/patches/etc? > > Thanks, > Jason > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > -- > > *John Sundberg* > * > **Kinetic Data, Inc.* > *"Building a Better Service Experience"* > *Recipient of:* > > *WWRUG10 Best Customer Service/Support Award* > > *WWRUG09 Innovator of the Year Award* > > john.sundb...@kineticdata.com > 651.556.0930 I* *www.kineticdata.com > > > > > > > > > > > > > > > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
