We are trying to manage our AI data stores via the Atrium Core Console -> Integrator (7.6.04 SP1). When we click on the "Manage Data Stores" button we receive the following error: *BMCATRIUM_NGIE000204: Error getting data stores.
Screen print: https://communities.bmc.com/communities/servlet/JiveServlet/showImage/2-191885-18198/AI_DatastoreError.png * It worked fine for a few days after the 7.6.04 upgrade. Using the AI User' Guide I found that the Carte process was not running on the AR/AI server. Using the instructions I started it from the command line and verified the kettle web interface is accessible but the Atrium console still throws the error. Does anybody know what might be going wrong here? Here is the full error: Error occurred while executing BaseConnector.getConnectorListFromRep at com.bmc.atrium.ngie.connector.BaseConnector.getConnectorListFromRep(Unknown Source) at com.bmc.atrium.lcds.ngie.NGIEDataSourceConfigurationPentahoService.getDataSources(NGIEDataSourceConfigurationPentahoService.java:83) at com.bmc.atrium.lcds.ngie.NGIEService.getDataSources(NGIEService.java:170) at sun.reflect.GeneratedMethodAccessor1078.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421) at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183) at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1503) at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:884) at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:121) at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158) at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44) at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67) at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:146) at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:278) at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:322) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:209) at com.bmc.atrium.midtier.RealAtriumWidgetPlugin.dispatchServlet(RealAtriumWidgetPlugin.java:227) at com.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidgetPlugin.java:141) at com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:103) at com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown Source) at com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:859) at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:574) at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1527) at java.lang.Thread.run(Unknown Source) Thanks, Jason _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
