I’d still think it would be easier to mend your workflow than mend a group name..
Mending workflow using export of defs to an xml file is easy breezy.. its almost easier done than said.. that easy.. Especially in your case since you say it’s a home grown system, I cannot imagine there being more than a couple of hundred forms at max and a 2 or 3 thousand pieces of other workflow at max? Which is almost nothing.. Joe From: Drew Shuller Sent: Wednesday, June 22, 2011 3:41 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Changing the Group Name ** Thanks guys. I should have mentioned that it's a little 6.3 custom system. Finding related workflow would be pretty easy. My notification workflow runs from the Assigned To Group menu, which is set up to have the same value as the actual Group name. But that's a manual process and I put one of the Assignment Groups in wrong, and didn't catch it until now, much later. In my mind, it would be slightly easier to change the Group name than to write some workflow to compensate. I could change the Assigned To Group value, but then the historical data wouldn't match. Drew On Wed, Jun 22, 2011 at 10:54 AM, Joe Martin D'Souza <jdso...@shyle.net> wrote: ** Yup it won’t be as simple as changing login names.. Even if it is not OTB groups if you have customization workflow based on customized groups, it would still present that same problem.. Exporting def files in xml format and looking for those group names and replacing them should work but it will be a really long process.. What is the need to do that? Maybe there is an alternative you could look at like maybe an alias or something? Joe From: Alejandro Canon Sent: Wednesday, June 22, 2011 12:32 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Changing the Group Name ** If you need to change OOTB Group names (i.e Incident Master, Incident Submitter and so on) please try to reconsider it. There are several workflow objects (Active Links, Filters) built based on Run If qualifications that use Group Name. In case of Custom Group names there should be no problems unless there could be some custom workflow who uses Group Name field values for your custom groups. You can use ARSmarts tool for searching Run If qualifications in Objects in order to verify use of Group Name field values. Regards, Alejandro Cañón SW Consultant - Extension De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Drew Shuller Enviado el: Miércoles, 22 de Junio de 2011 12:18 Para: arslist@ARSLIST.ORG Asunto: Changing the Group Name ** Hello everyone, Can anyone tell me if there would be any severe "gotchas" when going into the Group form and changing the Group Name of one of my groups? I would need to check for any workflow qualifications that use group names, but would there be anything else to watch out for? Thanks for the advice! Drew Shuller JTF-Bravo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
