All, Just wanted to let you all know about a confirmed bug on the HPD:IncidentInterface web service (not the Create). BMC confirmed it will be fixed in patch 2 but for now will be supplying a hotfix to me.
The issue is that in the OOB web service, the element for the 'Service Type' Field is duplicated in the XML. This causes any queries (especially from .NET apps) to fail with an error like "Custom tool failed. Schema item 'simpleType' named 'Status_ReasonType' from namespace 'urn:HPD_IncidentInterface_WS'." As a workaround, I created a custom wsdl and that resolved the issue but BMC will be supplying a .def file to replace the OOB web service. Hope this helps someone else... -Tauf ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
