That answer makes me think of the scene in "My Cousin Vinny" where Lisa Tomei's 
character is responding to a trick question posed to her by the defense 
attorney.
 
Ben Cantatore
Remedy Manager
(914) 457-6209
 
Emerging Health IT
3 Odell Plaza
Yonkers, New York 10701

>>> david_eas...@bmc.com 07/07/11 1:01 PM >>>

** v\:* {behavior:url(#default#VML);}o\:* {behavior:url(#default#VML);}w\:* 
{behavior:url(#default#VML);}.shape {behavior:url(#default#VML);}Ø  extra 
credit to the first person who can correctly identify what actual Remedy keys 
should be applied to the AR Server when purchasing "Service Mgt Specialist" 
license Well, since AR System 7.1.00, there are no longer license keys for 
users, applications or modules * so it is a trick question and the answer is 
"none". However, if you meant "licenses", then there are two business licenses 
associated with the Service Management Specialist: 1.       AR System User2.    
   SRM Analyst / Admin Since SRM uses the AR System user for its license checks 
(i.e. there is no SRM application user license technically within the system), 
the Service Management Specialist would enable the entering of an additional 
count in the AR System User fixed/floating row while in the Add/Remove License 
console.  The number would be a one-to-one correlation of the number of SM 
Specialist licenses purchased* so if you bought 5, you would enter (or add) 5 
to the count of the AR System User license row. -David J. EasterManager of 
Product Management, Remedy PlatformBMC Software, Inc. The opinions, statements, 
and/or suggested courses of action expressed in this E-mail do not necessarily 
reflect those of BMC Software, Inc.  My voluntary participation in this forum 
is not intended to convey a role as a spokesperson, liaison or public relations 
representative for BMC Software, Inc. From: Action Request System discussion 
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker
Sent: Thursday, July 07, 2011 09:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
 ** You gotta remember the BMC Naming Standards checklist that the new 
acquisition rename must adhere to: 1.)    Does it contain the words 
"Service","Management", or "Automation"  (if no, try again)2.)    Can it be 
represented in a 3-5 letter acronym that is earily similar to everything else 
we sell?3.)    Has it been renamed in the last 6 months (if no, rename 
immediately. This applies to existing product portfolio as well)4.)    Is it 
completely unrelated to the legacy name that is well known in the marketplace 
(if no, try for something more ambiguous)5.)    Have we shoe-horned the 
inherent licensing key structure into the BMC Blue pricing model making it 
impossible for any rational person to figure out how to apply the correct 
license keys per their purchased license names?  (extra credit to the first 
person who can correctly identify what actual Remedy keys should be applied to 
the AR Server when purchasing "Service Mgt Specialist" license)6.)    Will the 
new name look good on the BSM Marketing diagram?7.)    Can we put "cloud" or 
"on demand" in the name to capitalize on industry marketing trends and buzz?8.) 
   Will the resulting acronym look like something my 3 year old randomly 
pounded out on the keyboard? Nate From: Action Request System discussion 
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 9:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise ** Thanks.  From now on, I'm going 
to just chuck the B's, T's, and S's, convert Roman Numerals to Arabic, and 
refer to all of their products by number. Jennifer MeyerFrom: Action Request 
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of 
Chowdhury, Tauf
Sent: Thursday, July 07, 2011 10:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
 ** Well, for the ones that you can actually use, which is MCMIM, it's 2901 :) 
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 10:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise ** Does anyone know offhand what 
BMCMITSM is in Roman Numerals? From: Action Request System discussion 
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Chowdhury, Tauf
Sent: Thursday, July 07, 2011 10:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise
 ** What? What's wrong with BMCMITSM? It rolls right off the tongue. From: 
Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On 
Behalf Of Meyer, Jennifer L
Sent: Thursday, July 07, 2011 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software Acquires Aeroprise ** How does BMC manage to 
slaughter the names of the products it acquires so thoroughly?  "Aeroprise" was 
good.  It was pronounceable.  It was memorable.  "BMC Mobility for IT Service 
Management" is forgettable garble. Jennifer MeyerRemedy Technical Support 
SpecialistState of North CarolinaOffice of Information Technology Services 
Service Delivery Division ITSM & ITAM ServicesOffice: 919-754-6543ITS Service 
Desk: 919-754-6000Jennifer.Meyer@nc.govhttp://its.state.nc.us E-mail 
correspondence to and from this address may be subject to the North Carolina 
Public Records Law and may be disclosed to third parties only by an authorized 
State Official.From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Thursday, July 07, 2011 9:57 AM
To: arslist@ARSLIST.ORG
Subject: BMC Software Acquires Aeroprise
 ** 
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