You will need to analyze the Active Link logs. Thanks Mahesh
On Wed, Jul 13, 2011 at 1:53 PM, Bharad w <remedy.bharad...@gmail.com>wrote: > ** can I know any solution for this Issue , any help is appreciated. > > On Wed, Jul 13, 2011 at 12:42 PM, Mahesh <mchand...@gmail.com> wrote: > >> ** Print functionality works on the "Mid-Tier" and as well as on the "BMC >> Remedy User" on ITSM 7.6.0x. >> >> >> Thanks >> Mahesh >> >> >> On Wed, Jul 13, 2011 at 1:01 PM, Roger Justice <rjust2...@aol.com> wrote: >> >>> ** The print button only works in the client tool since it is calling a >>> Crystal Report. >>> >>> >>> >>> >>> -----Original Message----- >>> From: Bharad w <remedy.bharad...@gmail.com> >>> To: arslist <arslist@ARSLIST.ORG> >>> Sent: Wed, Jul 13, 2011 1:58 pm >>> Subject: Print button not working on Midtier >>> >>> Hi, >>> "we are facing an Issue with the Print Button"When clicking the "Print" >>> button >>> at the bottom of an incident nothing shows up. any suggestions are >>> appreciated. >>> Thanks in advance. environment is 7.6.04 patch1. >>> >>> Thanks >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"