I have had a request from our security officer to find out if there are any specific security concerns we should be aware of in relation to processing Incident tickets in a healthcare environment. I think he is specifically looking at the Summary, Notes and Work Info data that could be entered by the Service Desk or any of the Technicians/Analysts. If anyone from the healthcare industry has some insight they could share I would appreciate it. I apologize for not being able to be detailed in the request, but this was presented to me as a hypothetical so I don't have much to go on.
ARS 7.5 ITSM 7.6 Windows Server 2008 (64-bit) SQL 2005 Thanks, Shane Buchholz Systems Analyst II - Remedy I.S. Business Operations Samaritan Health Services ________________________________ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
