We have been using HipLink for years. We have built all of our on call workflow within Remedy and only use HipLink for the notification piece (SNPP/SMTP). One really nice feature is that you can have a fall back method. We used to have a modem in case our server's network connection was lost. If the pages started failing using SNPP it would switch to the modem.
Jason http://www.hiplink.com/ On Tue, Jul 26, 2011 at 12:58 PM, Thad Esser <thad.es...@gmail.com> wrote: > ** > Hi, > > I'm aware of AlarmPoint (now xMatters) as an optional paging/notification > system for Remedy. Does anyone have suggestions of other products to > investigate for this type of functionality? This is a very early > exploratory question to the list, so I don't have any hard requirements yet > - just looking for options. > > Thanks, > Thad > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"