I created a new view for admins only but I can not get the client to open the new view. I followed the help document in Developer Studio. I trying this on the HPD:Help Desk form and I copied the Default view. Developer Studio named it NewDefault User View. I rename the new view minus the word New and added the extension _Admin to the end. (Default User View_Admin) The only other thing I changed was the Menu Access to allow Modify All. This way an admin can enter _Admin in the Open Window View Extension field in user preferences and he or she will redirected to the new view.
>From Developer Studio Help Allowing users to select a view based on preferences You can create an alternate view of an existing view that can dynamically open at runtime for specific users. The user controls the view selection by setting the Open Window View Extension field in the user preferences. The alternate view must start with the same prefix as an existing view. For example, if an existing view has the label Inventory, an alternate view can have the label Inventory_Large Font. Select Inventory in the Form View field of the active link, and instruct users to specify _Large Font in the Open Window View Extension field in user preferences. _____________________________________________________________________________________ John Atherly | APC by Schneider Electric | Information, Process & Organization (IPO) | Remedy Administrator / Developer Phone: +401-789-5735 ext. 2120 | Fax: +401-789-3710 | Email: john.athe...@apcc.com | Site: www.apc.com/ | Address: 132 Fairgrounds Road, West Kingston, RI 02892 USA *** Please consider the environment before printing this e-mail _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"