You can always add the field if it is not available in your AOT field mapping. The guide should be able to help you with that. It's fairly simple to do. While you're in there, you may want to add the Product Categorization 2, 3, and Product Name as well. If I remember correctly, those are not available out of the box. (Don't ask why) :)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Maria Calabrese Sent: Tuesday, September 27, 2011 12:38 PM To: arslist@ARSLIST.ORG Subject: Re: SRM issue with Incident SRDs I though about doing it that way, but the Incident type is not a field available in the AOT for me to map and set. Do you recall if you were on SRM 7.6.4? this is the version that we're on. Thanks for any addiitonal help you can provide. Maria Calabrese Bose Corporation _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
