Check regional-setting at your PC or Locale in REMEDY-Client -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dan Sent: Tuesday, October 11, 2011 2:19 PM To: arslist@ARSLIST.ORG Subject: Remedy User Client time issu
Group, I am looking for help with a time issue we are facing. We have the using 24 hour clock on our server and the issue we are having is that the 1200 to 1300 hour is being saved as 0000 - 0100. Meaning that if I enter 1230 as the time it will show as 1230 until I save it but when I go back into the ticket it shows as 0030. I have a work around where the local system time is settings can be modified to where the AM and PM are different and the client tool will recognize it. we have ours set as Z for AM and Z. for PM. Is there something within Remedy settings that will alleviate this? Any help or suggestions would be appreciated. Dan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"