"John", you go right ahead and report long time, valued posters on this list for insisting on etiquette of which you are apparently both ignorant and uncaring. I would love to see how that turns out.
Rick On Oct 15, 2011 9:49 AM, "John Doe" <hornetl...@yahoo.com> wrote: > ** > Joe, > > You logic is off. How do I know your real name is Joe? I don't and neither > of you know if my real name is NOT Jonathan Doe. There are a few people who > have that name. But see I don't accuse you of this as you both have now > done. > > If your way of saying hello is accusing someone of hiding their real name > when it might be their real name then you have some serious problems. This > has nothing to do with the subject matter, sorry. > > I have identified myself and you continually harass me. It doesn't matter > how senior you are harassment is harassement and I am asking nicely to > please stop. > > Thank you, > Jonathan Doe > > ------------------------------ > * From: * Joe Martin D'Souza <jdso...@shyle.net>; > * To: * <arslist@ARSLIST.ORG>; > * Subject: * Re: Windows 7 and Internet Explorer version 9 > * Sent: * Fri, Oct 14, 2011 5:30:41 PM > > > LJ has been known to this forum for a few years and I can assure you he > doesn’t harass people participating on here.. > > It is one of the forums etiquette if you are not aware, to identify > yourself instead of coming in as John Smith. Dan Bloom the founder of this > list had compiled a few list etiquette a few years ago, and identifying > yourself was one of them. If you do not wish to identify because it may be > against your corporation policies or whatever other reasons, you could say > so and we all understand that, but its presumptions to assume that a long > timer such as LJ is harassing you by asking to identify yourself.. Its an > attempt to keep this list not just rich in its technical content, but to > build a true social circle of Remedy professionals.. > > I do understand you may be relatively new on here so may not be aware of > this lists etiquettes, but I’m sure Dan would be happy to send them to you > if you do wish to go through them.. > > Cheers > > Joe > > *From:* John Doe > *Sent:* Friday, October 14, 2011 12:59 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Windows 7 and Internet Explorer version 9 > > ** > What does my login ID have to do with the subject matter, sir? > Please do not harass fellow posters or it will be reported. > Thank you. > > ------------------------------ > *From: *LJ LongWing <lj.longw...@gmail.com>; > *To: *<hornetl...@yahoo.com>; > *Subject: *RE: Windows 7 and Internet Explorer version 9 > *Sent: *Fri, Oct 14, 2011 3:29:30 PM > > John, > > I noticed your name on the list a few days ago, and thought to myself ‘who > is that, why are they trying to hide’…so I looked back through the archives > and found posts going back to Feb timeframe…and all of the post I found are > well worded and such….just wondering if your name really is John Doe, or if > you have a different name that you are hiding for some reason. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *John Doe > *Sent:* Friday, October 14, 2011 8:29 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Windows 7 and Internet Explorer version 9 > > > > ** > > Oh Matt...here we go again my friend, > > > > Unfortunately, this compatibility matrix answer falls into the all to > familiar category of "latest versions and higher are supported." This was > also the answer to Windows 2008 server 64 bit. Because the compatibility > matrix states as long as the VENDOR does not significantly change their > software higher versions are supported. When is their a higher version not > supported? Answer - there isn't a time. Respectfully, this falls under the > SDLC of release it and the community will find the bugs. I never used to > see this happen before the exponential growth of ARS into the BMC movement. > Mostly, after 7.6. I understand with growth, this happens. But at what > point to engineers tell management this type of reasoning does not work in > the technical world? I appreciate the need to grow. Certainly, but at what > cost? Why did Firefox become a replacement for IE? IE had much larger > growth. The answer is because Firefox was engineered better and due to this > performed better on javascript. Sometimes, it is not always about growth. > > > > In the case of Windows 2008 server 64 bit the OS location for the ODBC > drivers (folder location) were changed. This was not caught when you would > think, during testing of the product. We (the customer) caught this after > the official release. We filed an RFE, which has been out in RFE land > somewhere since. The official explanation and fix was blamed on Microsoft > because, you guessed it, they changed the software. My question is, when is > it ever BMC's responsibility to test the software for complete compatibility > prior to release. Not just operational compatibility? Since this fell > under the statement "compatible unless the vendor has any significant > changes" we fell under the party line of "it's compatible". When we > demonstrated the incompatibility with the ODBC we were met with silence. As > seems to be a popular technique currently employed by premier support. I > mean no disrespect because I know those engineers are doing the best they > can. But they are handcuffed. > > > > I am not trying to sandbag here. What I am trying to say is that statement > on the compatibility matrix is a catch all and an example of a greater > problem. If you use that statement, one could logically say that as long as > the date/version of the vendor's release is a higher more current version, > BMC is compatible. Which is extremely presumptuous and the flaw with that > logic is demonstrated above. That is just one of so many examples. This is > the unfortunate case with the compatibility matrix and strategically, BMC > currently. I understand your explanation Matt. I respect it. However, > it's just not technically sound from an engineer standpoint. It is sales and > management coating over a technical flaw with the system. A wise salesman > once told me, never invite engineers to a demo. Why? Because sales > explanations are not compatible with engineers. > > > > Back to the point. In order for this compatibility matrix statement to > really work, Microsoft, Oracle/Sun and Red Hat would need to go to BMC and > explain every change that was made to the OS (and DB's etc). I don't > believe that will happen and honestly, BMC has probably realized this too. > BMC is a one customer among millions to these companies. However, in lue of > this, complete and correctly engineered test scenarios would catch things > like ODBC folders simply being placed in a different directory. Instead this > compatibility matrix is the fix. I am not trying to be blunt or short in > any way but I have seen this become the standard answer from BMC during 7.5 > and after 7.6 release. Unfortunately, it appears the user community is > becoming the test engineers for BMC. > > > > Matt, this is one of the specific problems we spoke about in the other > posts. > > > > > > > > > ------------------------------ > > *From:* "Chowdhury, Tauf" <tauf.chowdh...@frx.com> > *To:* arslist@ARSLIST.ORG > *Sent:* Friday, October 14, 2011 8:31 AM > *Subject:* Re: Windows 7 and Internet Explorer version 9 > > ** > > You’re a lucky man. > > > > *T**auf** **C**howdhury** **|** **F**orest** **L**aboratories**, **I**nc.* > > Service Portfolio Manager > > Infrastructure – Service Management > > Office: 631.858.7765 > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Shafqat Ayaz > *Sent:* Friday, October 14, 2011 4:22 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Windows 7 and Internet Explorer version 9 > > > > ** > > I have been using IE9 with Windows 7 with ITSM 7.6.04 without any problems > for a while now. > > > > * > > Shafqat Ayaz* > > > > ------------------------------ > > *From:* Jason Miller <jason.mil...@gmail.com> > *To:* arslist@ARSLIST.ORG > *Sent:* Wednesday, October 12, 2011 7:03 PM > *Subject:* Re: Windows 7 and Internet Explorer version 9 > > ** > > Could these tips be added to a BMCDN document to make them available > without having to open a support issue? > > > Jason > > > On Oct 12, 2011, at 12:30 PM, Matt Laurenceau <matt.laurenc...@gmail.com> > wrote: > > ** > > The "or higher" statement on the compatibility matrix is the answer: IE9 is > supported :) > > > > BMC Support has tips to optimize performances. > > > > Take care, > > Matt Laurenceau > > Senior Community Ambassador, BMC Communities > > matthieu_laurenc...@bmc.com > > Follow me @Matt_L > > Skype: matt.laurenceau > > > > > On 12 oct. 2011, at 20:54, Guillaume Rheault <guilla...@dcshq.com> wrote: > > ** > > There have been posts that there are problems with ITSM 7.6.04 and IE 9 > Whether ITSM 7.6.00 is compatible with IE 9... you may be the first one to > find out! > > Guillaume > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > arslist@ARSLIST.ORG] on behalf of Spangler Robert C CIV USSTRATCOM/JWAC [ > rspan...@jwac.mil] > *Sent:* Wednesday, October 12, 2011 2:30 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Windows 7 and Internet Explorer version 9 > > ** > > We are getting ready to upgrade to Windows 7 and Internet Explorer version > 9. 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