Hi, You might want to check this out with RRR|Log, which you can test for free until December 31, 2011 (this will soon be official). Just register an account at http://rrr.se and contact me off list.
You would need to turn on API-logging during your peak hours, and then analyze this file. What you would be looking for is the ratio between queued calls and calls where there is a gap. These number is something you can get on the thread-statistics page of RRR|Log. Here is a sample of the thread statistics page: http://rrr.se/tmp/rrrLogThread.html Let me know if you need further help on this! Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Classification: For internal use only > > All, > > I am currently reviewing a well established fully bespoke Remedy system > for opportunities for performance improvement and would like to know > peoples thoughts on my proposed change to the fast and list thread counts. > The hardware powering this system is current and powerful and the virtual > slice Remedy 7.1 is running on has 16 cpu cores assigned to it along with > 32gb RAM. > > I am proposing to set the Fast threads to 48/48 (Min/Max) and List to > 80/80 (Min/Max) based on the BMC recommendation that fast threads should > be 3x cpu cores and list 5x cpu cores. This is a huge increase to existing > settings which are 12/30 Fast and 12/25 List. > > Any thoughts would be gratefully received. > > Regards, > > Paul > > > > > --- > > This e-mail may contain confidential and/or privileged information. If you > are not the intended recipient (or have received this e-mail in error) > please notify the sender immediately and delete this e-mail. Any > unauthorized copying, disclosure or distribution of the material in this > e-mail is strictly forbidden. > > Please refer to http://www.db.com/en/content/eu_disclosures.htm for > additional EU corporate and regulatory disclosures. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"