Paul, As many others have stated.API logs are your friend on this one. One tool I would recommend, instead of, or in addition to RRRLog, would be AR Log Analyzer.I use it regularly to determine performance bottlenecks and things of the sort.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Paul Nicolaides Sent: Friday, November 25, 2011 4:07 AM To: arslist@ARSLIST.ORG Subject: Fast & List Threads [I] ** Classification: For internal use only All, I am currently reviewing a well established fully bespoke Remedy system for opportunities for performance improvement and would like to know peoples thoughts on my proposed change to the fast and list thread counts. The hardware powering this system is current and powerful and the virtual slice Remedy 7.1 is running on has 16 cpu cores assigned to it along with 32gb RAM. I am proposing to set the Fast threads to 48/48 (Min/Max) and List to 80/80 (Min/Max) based on the BMC recommendation that fast threads should be 3x cpu cores and list 5x cpu cores. This is a huge increase to existing settings which are 12/30 Fast and 12/25 List. Any thoughts would be gratefully received. Regards, Paul --- This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Please refer to http://www.db.com/en/content/eu_disclosures.htm for additional EU corporate and regulatory disclosures. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"