Wendy, The only problem with that approach is that depending on your configuration, if you have two servers configured, pointing to the same actual physical server, then (if you don't have proper preferences set for all users) you will get duplicate application headings (one for the FQDN, and one not) for all of your deployable applications on your home page 'app list'
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Wendy D'Avignon Sent: Tuesday, November 29, 2011 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Web URL in email notification incorrect typically i dont find the answer in the BMC knowledge base so i came here 1st - but this time the knowledge base did help solve my problem. I added my server to my mid tier server list with the .[domain name] using the same admin password and the web URL in the email notification worked. Here's the knowledge base artical: https://kb.bmc.com/infocenter/index?page=content&id=KA298137&act=RATE&impressions=false&newguid=09012205de31d720133bc7d08fe0041bb _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"