Then I believe the AR Server is appending this value for notifications.

 

I generally don't have this setup but I do have lots of IP-Names defined
instead that cover all the iterations of what the server could be known as.

 

Kind regards

Danny

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hamsagar, Ravindra
Sent: 30 November 2011 10:03
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect

 

** 

Yes we have, but not with the server name, with plugin alias name etc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Wednesday, November 30, 2011 3:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect

 

** 

Hi,

 

Just out of interest, do you have Domain-Name in your ar.conf file?

 

Kind regards

Danny

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: 29 November 2011 23:33
To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect

 

** I like your answer:: I do not like BMC's answer.. 
so I have to write code for an application configuration that they have made
a mistake on.. 
SAD.. 

On Tue, Nov 29, 2011 at 6:28 PM, LJ LongWing <lj.longw...@gmail.com> wrote:

** 

Patrick..almost 3 and a half years ago is when I posted this

 

'write a filter on your AR Server Email Messages form with a qual of

 

 'Plain Text Body' LIKE  "%&server=<your problem value>&%"

 

and have a setfield action similar to

 

REPLACE($Plain Text Body$,  "&server=<your problem value>&",  "&server=<what
you want it to be>&")'

 

This was the solution I put in place for our servers way back then, and it's
still working fine without issue.  We have a single filter for each server
in our environment.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi
Sent: Tuesday, November 29, 2011 3:46 PM


To: arslist@ARSLIST.ORG
Subject: Re: Web URL in email notification incorrect

 

** I tried everything on the list I could find: did not work:: contacted bmc
2 weeks ago.. it is just sitting there.. and they keep asking stupid
questions when the SLA is triggered:: Complete waste of time....


I would like to know as well.. 

On Tue, Nov 29, 2011 at 5:44 PM, Wendy D'Avignon <wendy.davig...@gdit.com>
wrote:

I did a search before i posted - but did not come up with anything. do you
have a suggestion as to how i can search better?


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