Or, if you are using ITSM 7.6+ then you have access to the Data Wizard which you can use to change the Login ID throughout the system (works on many other fields too).
-Patrick From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brien Dieterle Sent: December 2, 2011 06:22 PM To: arslist@ARSLIST.ORG Subject: Re: LogIn ID ** Misi makes a great tool called LoginConv that can scour multiple fields in all forms the do the translation. http://www.rrr.se Brien On 12/2/2011 4:13 PM, Mike Hocks wrote: Hello Everyone, I am wondering if there is a way to change the Login ID on the user record in a Remedy 7.6.04 environment, for example we use part of the employees first and last name in the Remedy Login ID (The Remedy User Account is defined by the Active Directory account) when an employee's name changes we need to reflect this on the Remedy people record Login ID. Is there a way to safely do this? Thanks, -Mike _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> attend wwrug12 www.wwrug12.com<http://www.wwrug12.com> ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"