A safe idea would be to use Login Alias (field 118 I think is the reserved
ID for this..)
The alternative is to change it database wide but that would mean changes in
field 2, field 4, and any other tables that store login information such as
custom application fields, diary fields, etc, history tables, and some other
tables in the meta data that may store login names (owner)... This is a more
involved process if you do it at DB level, but Misi has a product that can
do this (3rd party utility) that you can look for on his website..
Joe
-----Original Message-----
From: Mike Hocks
Sent: Friday, December 02, 2011 6:13 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: LogIn ID
Hello Everyone,
I am wondering if there is a way to change the Login ID on the user record
in a Remedy 7.6.04 environment, for example we use part of the employees
first and last name in the Remedy Login ID (The Remedy User Account is
defined by the Active Directory account) when an employee's name changes we
need to reflect this on the Remedy people record Login ID.
Is there a way to safely do this?
Thanks,
-Mike
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