Ravi, This sometimes occurs (my opinion) when you needed to flush the mid tier cache or something during working hours when people were also actively using the system. So it could be some piece of corrupt data on the client side.
The best thing to try initially is to clear your history and temp files for IE8. Please note though that clicking the "Delete Files" button in the options screen doesn't always get rid of all the files. I've noticed with IE8 that if you click that button and then click, "View Files," it will still show many temp files remaining in the temp dir. Try deleting those manually and then establishing a new session with Remedy to see if that resolves your issues. -Tauf. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ramagiri, Ravi Chandra Sent: Friday, December 09, 2011 4:23 AM To: arslist@ARSLIST.ORG Subject: Re: caught exception :Unable to get value of the property 'mObj' ** Hi Ravindra, We are using IE 8 and the version of Remedy is 7.6. Thanks and Regards RAVI CHANDRA R | Sr.BMC Remedy Administrator From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hamsagar, Ravindra Sent: Friday, December 09, 2011 1:40 PM To: arslist@ARSLIST.ORG Subject: Re: caught exception :Unable to get value of the property 'mObj' ** Could you please be bit specific like which IE version and which version of remedy you are using? We are using IE version 8 Onwards for AR 77 (Remedy) and it is working fine as of now. Thanks Ravindra From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ramagiri, Ravi Chandra Sent: Friday, December 09, 2011 12:23 PM To: arslist@ARSLIST.ORG Subject: caught exception :Unable to get value of the property 'mObj' ** Hi , I am keep on getting this error message whenever I tried to access the remedy using IE . Please find the attached screenshot for your reference. Now this message is keep on appearing when I am trying to create a new incident also . Please any work around for this error. Thanks and Regards RAVI CHANDRA R | Sr.BMC Remedy Administrator DLF - SEZ, Block 5, 4th Floor, Manapakkam,Chennai - 600 089 | INDIA ravi.chandra.ramag...@logica.com | www.logica.com <http://www.logica.com/> Logica Pvt Ltd, registered in India (registered number U30007KA1998PTC023830) Registered Office: 124-125, Divyasree Technopolis, Off Airport Road, Bangalore - 560 037 <http://www.logica.com/> Think green - keep it on the screen. This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ Think green - keep it on the screen. This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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