Hello all, I have been working with Asset Management 7.6.4 to prepare to enter our current contracts. My goal is to use the Data Management tool (Transactional-Contract.xls) to import the bulk of the license data once I have figured out the format to use. I have read through the AM docs (and a fair amount of the CMDB ones), but I still have a few questions on what I've found so far.
1.) Microsoft Master Business Agreements - We have negotiated a MBA with MS under their "Enterprise 6 Program", which gives us certain purchasing abilities. We can add or remove software on a year by year basis, and the numbers for each are 'trued up' each year as well. There is an MBA #, an Enrollment #, a Software Assurance ID #, and an Agreement/Contract #. I have listed my current strategy below. Does anyone have any other strategies, recommendations for representing these kinds of agreements? a. Master Contract for the MBA itself (with the {Enrollment #}-Master as the Contract ID, and the MBA # as the Customer ID), then b. Master Contracts underneath it for each year ({Enrollment #}-{year} as Contract ID), then c. Software License Contracts underneath each year master for each type of software with a representative ID (Ex: Contract ID "MS-EX-001-2011": Microsoft "MS" - Exchange "EX" - First to use the MS-EX prefix "001" - Year "2011"), and then d. License Certificates for each Software License Contract (eventually to connect to CIs from discovery tools, with same IDs). 2.) Importing Software License Contracts - The "CTR-GenericContract" tab says not to use it for Software License contracts. I looked up the mappings in the Data Mgmt Admin guide and it looks like I'm supposed to use "AST-AssetSoftware" instead as this goes to "CTR:ContractBase" and "AST:AssetSoftware" - Is this correct? 3.) What is used in the Contract Identifier field on the Data Mgmt tabs? Is this used to connect contracts and masters? How do I determine what to put in this column? 4.) When creating a license certificate with the dialog that pops up from the Contract "Add" button, I can choose, say, "Microsoft" as a manufacturer, but the categories available don't reflect the product categories I have created, just the generics. Is this pulling from a different area? Thanks in advance for your help, and any other advice for entering/maintaining licenses would be welcome as well! :^) Kelly Logan, Sr. Systems Administrator (Remedy), GMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com> www.proquest.com ProQuest...Start here. 2010 InformationWeek 500 Top Innovator P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"