Hello all,
I have been working with Asset Management 7.6.4 to prepare to enter our current
contracts. My goal is to use the Data Management tool
(Transactional-Contract.xls) to import the bulk of the license data once I have
figured out the format to use. I have read through the AM docs (and a fair
amount of the CMDB ones), but I still have a few questions on what I've found
so far.
1.) Microsoft Master Business Agreements - We have negotiated a MBA with MS
under their "Enterprise 6 Program", which gives us certain purchasing
abilities. We can add or remove software on a year by year basis, and the
numbers for each are 'trued up' each year as well. There is an MBA #, an
Enrollment #, a Software Assurance ID #, and an Agreement/Contract #. I have
listed my current strategy below. Does anyone have any other strategies,
recommendations for representing these kinds of agreements?
a. Master Contract for the MBA itself (with the {Enrollment #}-Master as
the Contract ID, and the MBA # as the Customer ID), then
b. Master Contracts underneath it for each year ({Enrollment #}-{year} as
Contract ID), then
c. Software License Contracts underneath each year master for each type
of software with a representative ID (Ex: Contract ID "MS-EX-001-2011":
Microsoft "MS" - Exchange "EX" - First to use the MS-EX prefix "001" - Year
"2011"), and then
d. License Certificates for each Software License Contract (eventually to
connect to CIs from discovery tools, with same IDs).
2.) Importing Software License Contracts - The "CTR-GenericContract" tab
says not to use it for Software License contracts. I looked up the mappings in
the Data Mgmt Admin guide and it looks like I'm supposed to use
"AST-AssetSoftware" instead as this goes to "CTR:ContractBase" and
"AST:AssetSoftware" - Is this correct?
3.) What is used in the Contract Identifier field on the Data Mgmt tabs? Is
this used to connect contracts and masters? How do I determine what to put in
this column?
4.) When creating a license certificate with the dialog that pops up from
the Contract "Add" button, I can choose, say, "Microsoft" as a manufacturer,
but the categories available don't reflect the product categories I have
created, just the generics. Is this pulling from a different area?
Thanks in advance for your help, and any other advice for entering/maintaining
licenses would be welcome as well! :^)
Kelly Logan, Sr. Systems Administrator (Remedy), GMS
ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346
USA | 734.997.4777
kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com>
www.proquest.com
ProQuest...Start here. 2010 InformationWeek 500 Top Innovator
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