Tommy,

The lines from your cfg there are not the definition of the plugins.that is
done in your pluginsvr\pluginsvr_config.xml config file.  That is what tells
your java plugin server to run on what port, what plugins are configured and
such.  And you will find the log for that plugin server located at
arserver\db\arjavaplugin.log (or elsewhere, if your cfg file specifies, but
that's the default location)

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Wednesday, December 14, 2011 9:46 AM
To: arslist@ARSLIST.ORG
Subject: Port 9999 not Listening

 

** 

ARS 7.6.04sp1

Windows 2008 x64

 

I am having a hard-to-track-down issue on my Production AR Server. Port 9999
is not listening but there are no errors in any of my logs saying that the
plugin did not start. Here is the snippet of my ar.cfg that shows that the
port should be active or there should be an error somewhere. My DEV and QA
environments are setup the same as Prod but everything is working there.
Server team says that there is nothing on the server that would not allow
that port to be used. All of the other plugin ports are working fine.

 

Server-Plugin-Alias: ARSYS.ARF.REGISTRY ARSYS.ARF.REGISTRY
NTREMAPB.corp.radioshack.net:9999

Server-Plugin-Alias: ARSYS.ARDBC.REGISTRY ARSYS.ARDBC.REGISTRY
NTREMAPB.corp.radioshack.net:9999

Server-Plugin-Alias: ARSYS.ARDBC.ARREPORTENGINE ARSYS.ARDBC.ARREPORTENGINE
NTREMAPB.corp.radioshack.net:9999

Server-Plugin-Alias: ARSYS.ARF.QUERYPARSER ARSYS.ARF.QUERYPARSER
NTREMAPB.corp.radioshack.net:9999

Server-Plugin-Alias: ARSYS.ALRT.WEBSERVICE ARSYS.ALRT.WEBSERVICE
NTREMAPB.corp.radioshack.net:9999

 

 

 

Tommy Morris 
RadioShack Corp.

RSTS Remedy Administration Support

Sr. Remedy Developer/ Cert. CMDB Specialist

817. 415.6898

 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 


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