Thansk Daniel,

I tried looking both places and can't find it still... even attempted more 
imports this morning.  I am able to do individual objects... 

Is there logging for the import of a def file?  I don't see any errors in the 
arerror.log at all (related to this).

thanks again,
Mary


-----------Original Message-------------

I have had a case where I couldn't see the imported custom object in base mode, 
only in Best Practice mode.
Not saying it makes sense, not saying I have figured out why, just saying it 
happened(and I haven't submitted a bug to BMC either, yet).

Daniel
7.6.04 P2, Windows  Server 2008, SQL 2008

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: December 15, 2011 6:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: Import Application and Objects - now can't find!

Hi,

I am not really talking about any custom objects, but objects that are marked 
as "custom" in the definition files. I am not convinced that this is your real 
problem though...

Can you import other stuff? Like if you create a form, export it, delete it, 
and then import it?

Maybe something fails in the background? Try to locate any log files for 
DevStudio to see if there are errors not showing in the GUI?

For def importing purposes, I do not think that it matter if you are in Base or 
Best Practice mode. It should be imported identical anyway.

        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
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> Hi Misi,
>
> I am in Base Dev Mode, but I do see all of the other Custom objects; 
> all but the one I imported last night.
>
> I'll try your steps to see if it works, I need to wait for someone to 
> get in (this woke me up very early... :(  because of course it's a 
> 'get done now project'...) because this is a new server and it's not 
> accepting my password to restart ARS, or see the arerror.log.
>
> The odd thing is, is that when I import the app or objects a 2nd/3rd 
> time, and I do  not have "replace objects" checked, it does not give 
> me the error that they already exist.
>
> I did try to change workspace, (that did not work). I also can NOT see 
> any of the imported objects in the AR User.
>
> Thanks again!
>
> -----------------------------------
> Hi,
>
> If you are in Base Development Mode, you will not see Custom objects.
> Might this be the case?
>
> Your Dev Studio cache might be corrupt. Try creating a fresh workspace 
> folder to see if you can view the objects.
>
> I have seen a server with corrupt object relationship data. The 
> following might fix the issue:
> 1 - Turn Off 'record object relationships'
> 2 - Restart your remedy server
> 3 - Turn it back on
> 4 - Restart your remedy server
>
> When I did this, the problem was one specific object that stopped the 
> 'record object relationships' in the middle. There was an error 
> message in the arerror.log to indicate this.
>
> Do you see your app in AR User / Mid-Tier?
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 
> 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> Hi All,
>>
>> I have an application that was developed on a 7.6.04 SP1 server and 
>> imported into another 7.6.04 server... It says Complete, but now I 
>> can't find it on the new server anywhere!  I tried importing the 
>> Application, then I tried just the Objects... both say they complete 
>> and no errors pop up.
>>
>> But they are nowhere to be found...
>>
>> Any ideas? I know it has to be something I'm totally overlooking, but 
>> I looked through the documentation and can't find any troubleshooting 
>> for this issue.
>>
>>
>> thanks!!
>> Mary Dollus

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