Mike,

There really isn't a magic formula.  There are a number of dependences that 
interrelate.  Where are the folks located?  That is are they in a different 
time zone from most of your users?  Will they be working different shifts than 
most of your users?  What is the job function (occasional use vs help desk)?

An example is if your main users are in the US and the staff being added is in 
China you can use floating.  Even if they are helpdesk staff.  If you have 
existing floating licenses you may not even need to add licenses as floating 
may be available.

Misi has some nice tools to help with license allocation based on historic 
usage.

If you haven't turned on Server Statistics, you should.  The data will help you 
understand license utilization through out the day.
Dave
-------------------------
dave.shell...@tycoelectronics.com
(Wireless)

----- Original Message -----
From: Mike Hocks [mailto:mike.ho...@state.mn.us]
Sent: Tuesday, December 27, 2011 11:21 AM
To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>
Subject: License Question

Does anyone have a good formula on how to estimate the procurement of remedy 
licenses, fixed vs. float?  We are looking to add 200 IT staff to the Incident 
module in Remedy 7.6.04

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