Mike
I have seen workable ratio's around 8:1 and 10:1. It really depends on a lot of factors such as who users what and how often and what app is being used. Having a front of house app in front of Remedy also affects the ratio. Stuart Schon <file:///C:\DOCUMENTS%20AND%20SETTINGS\SCHONST\Application%20Data\Micros oft\Signatures\Fujitsu_files\fujitsuemailsignature.gif> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: Wednesday, 28 December 2011 04:06 To: arslist@ARSLIST.ORG Subject: Re: License Question ** I have used 5:1 in the past and it has worked real well. On Dec 27, 2011 10:47 AM, "Hocks, Mike (DOT)" <mike.ho...@state.mn.us> wrote: Thanks a lot David, I appreciate the response! -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Tuesday, December 27, 2011 10:35 AM To: arslist@ARSLIST.ORG Subject: Re: License Question Mike, There really isn't a magic formula. There are a number of dependences that interrelate. Where are the folks located? That is are they in a different time zone from most of your users? Will they be working different shifts than most of your users? What is the job function (occasional use vs help desk)? An example is if your main users are in the US and the staff being added is in China you can use floating. Even if they are helpdesk staff. If you have existing floating licenses you may not even need to add licenses as floating may be available. Misi has some nice tools to help with license allocation based on historic usage. If you haven't turned on Server Statistics, you should. The data will help you understand license utilization through out the day.10 Dave ------------------------- dave.shell...@tycoelectronics.com (Wireless) ----- Original Message ----- From: Mike Hocks [mailto:mike.ho...@state.mn.us] Sent: Tuesday, December 27, 2011 11:21 AM To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG> Subject: License Question Does anyone have a good formula on how to estimate the procurement of remedy licenses, fixed vs. float? We are looking to add 200 IT staff to the Incident module in Remedy 7.6.04 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
