It looks like the SRD for the "Report Incident" is not entitled to your DPSG-Mexico company.
On Wed, Dec 28, 2011 at 12:26 PM, Karthick S <karthick...@gmail.com> wrote: > ** > > Hi All, > > > > Can anyone help me in this issue. > > > > We have an end user with license type "Read" and "Incident Submitter" > permission. > > > > We have 2 companies like DPSG & DPSG – Mexico. > > > > In people profile, if we give Company as “DPSG” and In web Remedy the user > is able to see “*Report an incident*” quick link in left hand side. > Please see the attached screen shot 1. > > > > But if we change the Company to “DPSG - Mexico”, In web Remedy the user is > unable to see the quick link option. Please see the attached screen shot 2. > > > > Please advice on this. > > > Thanks, > > Karthick S > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *Tauf Chowdhury * _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"