Hi Tauf,

Thanks for the update.

Where i can do this, can  you please tell me.

Thanks,
Karthick S

On Thu, Dec 29, 2011 at 12:03 AM, Tauf Chowdhury <taufc...@gmail.com> wrote:

** It looks like the SRD for the "Report Incident" is not entitled to your
> DPSG-Mexico company.
>
>
> On Wed, Dec 28, 2011 at 12:26 PM, Karthick S <karthick...@gmail.com>wrote:
>
>> **
>>
>> Hi All,
>>
>>
>>
>> Can anyone help me in this issue.
>>
>>
>>
>> We have an end user with license type "Read" and "Incident Submitter"
>> permission.
>>
>>
>>
>> We have 2 companies like DPSG & DPSG – Mexico.
>>
>>
>>
>> In people profile, if we give Company as “DPSG” and In web Remedy the
>> user is able to see “*Report an incident*” quick link in left hand side.
>> Please see the attached screen shot 1.
>>
>>
>>
>> But if we change the Company to “DPSG - Mexico”, In web Remedy the user
>> is unable to see the quick link option. Please see the attached screen shot
>> 2.
>>
>>
>>
>> Please advice on this.
>>
>>
>> Thanks,
>>
>> Karthick S
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
>
>
> --
> *Tauf Chowdhury
>
> *
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

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