Hi Tauf, Thanks for the update.
Where i can do this, can you please tell me. Thanks, Karthick S On Thu, Dec 29, 2011 at 12:03 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: ** It looks like the SRD for the "Report Incident" is not entitled to your > DPSG-Mexico company. > > > On Wed, Dec 28, 2011 at 12:26 PM, Karthick S <karthick...@gmail.com>wrote: > >> ** >> >> Hi All, >> >> >> >> Can anyone help me in this issue. >> >> >> >> We have an end user with license type "Read" and "Incident Submitter" >> permission. >> >> >> >> We have 2 companies like DPSG & DPSG – Mexico. >> >> >> >> In people profile, if we give Company as “DPSG” and In web Remedy the >> user is able to see “*Report an incident*” quick link in left hand side. >> Please see the attached screen shot 1. >> >> >> >> But if we change the Company to “DPSG - Mexico”, In web Remedy the user >> is unable to see the quick link option. Please see the attached screen shot >> 2. >> >> >> >> Please advice on this. >> >> >> Thanks, >> >> Karthick S >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > *Tauf Chowdhury > > * > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"