Rick just posted a good guide on performance of the midtier: run through it: 
you may want to consider pinning in memory the user and people table. I have 
not tried this with 7.6.04 yet but it has made a difference in the past. 

Sent from my iPhone

On Dec 29, 2011, at 19:36, L G Robinson <n...@ncsu.edu> wrote:

> Hi Folks,
> 
> I am experiencing a performance problem on my 7.6.03 AR System. The
> problem gets worse over time. When the server is started, performance
> is fine. For example, it takes about one second to load a particular
> record in the Windows client and about two seconds to load the same
> record in the Mid Tier. However, if I load the same record later in
> the day, maybe after the server has been running for 12 hours, the
> time to load the same record is about twice as long.
> 
> If I restart the server process, response time returns to the original
> timings. This behavior is consistent whether the system is heavily
> loaded or lightly loaded, but the degradation seems to happen faster
> if the system is heavily loaded
> 
> The arserverd is running on a Sun SPARC-Enterprise-T5120 with 16 Gb of
> RAM. I have tried a variety of queue/thread configurations from
> minimal to way over-allocated. I have used Misi's fabulous RRR|Log
> tool and I see that there is absolutely no thread contention at all.
> When the system is running, top shows:
> 
> 90 processes:  86 sleeping, 3 stopped, 1 on cpu
> CPU states:  100% idle,  0.0% user,  0.0% kernel,  0.0% iowait,  0.0% swap
> Memory: 16G real, 12G free, 509M swap in use, 11G swap free
> 
> So it appears that I have plenty of hardware.
> 
> I am pretty sure that it is not a database problem because I have
> analysed the SQL logs and the transaction times are consistent. The
> additional time between the short times and the long times appears to
> all be within the API time. That is to say, the time from beginning to
> end for any particular API call seems to increase while the embedded
> SQL transactions within the API calls stay relatively constant.
> 
> Does anyone have any suggestions on what to look for? Thanks for any insights.
> Larry
> 
> ARS 7.6.03
> Mid-tier 7.6.04
> Solaris 10
> Oracle 11.2.0...
> 
> Larry Robinson
> Remedy Developer / Admin
> NC State University
> 
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