We have experienced this situation with 7.6.04 p1--have not successfully installed p2 (separate situation, being handled with BMC support by Chris Strauss, across the hall!). I will supply more details after 'resuming' operations following the University's Winter Break.
Don W. McClure, P.E. ITSS Call Tracking Administration University of North Texas dwmac @ unt . edu From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker Sent: Wednesday, December 21, 2011 2:25 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** We've seen similar behavior, haven't had time to worry about it with all the other issues. We're on ITSM 7.6.04 p1 / ARS p2 Windows 2008 Server Tomcat Oracle 11g IE / Firefox Nathan Aker ITSM Solution Architect McAfee, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Terje Moglestue Sent: Wednesday, December 21, 2011 11:09 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** All dialogs looks like this. See attached. Got more or less the same in all browser IE8, Firefox and Chrome. I have jet to find a dialog that opens correctly within ITSM 7.604p2. ~ Terje ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of William Rentfrow [wrentf...@stratacominc.com] Sent: 21 December 2011 17:03 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** Has anyone else seen this problem in other environments - especially Linux? William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com<mailto:wrentf...@stratacominc.com> Blog: www.williamrentfrow.com<http://www.williamrentfrow.com> O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Terje Moglestue Sent: Wednesday, December 21, 2011 10:53 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** DB Server: Windows 2008 RS SP1 64 bits, MS SQL 2008 64 bits App Server: Windows 2008 RS SP1 64 bits, BMC ARS 7.604SP2, ITSM 7.604SP2. Web Server: Windows 2008 RS SP1 64 bits, Tomcat 6.0.20, MT 7.604sp2 ~ Terje ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of William Rentfrow [wrentf...@stratacominc.com] Sent: 21 December 2011 16:23 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** What platform(s) are you using for AR system, MT app server, and HTTP server? William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com<mailto:wrentf...@stratacominc.com> Blog: www.williamrentfrow.com<http://www.williamrentfrow.com> O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of Louise Van Hine Sent: Wednesday, December 21, 2011 5:59 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 7.6.04p2 and incorrect Dialog size ** clearly, BMC does not. :( Not good. ________________________________ From: Terje Moglestue <te...@mogle.com<mailto:te...@mogle.com>> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Sent: Wednesday, December 21, 2011 6:30 AM Subject: ITSM 7.6.04p2 and incorrect Dialog size ** Folks, We are playing with a sandbox for ITSM 7.604p2 running on Windows 2008, SQL 2008 and Tomcat. I can see that most dialogs got a incorrect windows size. The end user can scroll horizontal and vertical at times just a few millimetre in other dialogs a bit more. Most of the time all fields and buttons are within the window. It just looks tacky - badly implemented. It can quickly be fixed by resize the windows size within Developer Studio. Who got time doing that for all the dialog? BMC Q&A is normally better then this? Testing with different browsers makes hardly any difference. Can this be easily fixed? ~ Terje ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2012.0.1890 / Virus Database: 2109/4693 - Release Date: 12/20/11 _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ No virus found in this message. 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