Hi,

 

Where can I turn it off and back on ?

 

Clicking on "Search" menu (Ctrl + H) on DevStudio I faced with the
following message...

 

"The search cannot be performed on the selected AR System server
<server_name> because the Record Object Relationships setting is not
enabled"

 

 

How can I deal with this? Configuring it correctly...

 

Thanks for reply.

 

Regards.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: quinta-feira, 5 de janeiro de 2012 15:42
To: arslist@ARSLIST.ORG
Subject: Re: Why our old OOTB objects doesn't appear on our new AR
Server 7.6.04 after upgrade?

 

** 

Tadeu,

You may want to turn off the 'Record Object Relationships', restart,
turn it back on, restart again.  You may be dealing with a corrupted
relationship cache, which affects Dev Studio's ability to see the
objects properly.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tadeu Augusto Dutra Pinto
Sent: Thursday, January 05, 2012 10:13 AM
To: arslist@ARSLIST.ORG
Subject: Why our old OOTB objects doesn't appear on our new AR Server
7.6.04 after upgrade?

 

** 

Hi everyone,

 

I'm trying to figure out why after upgrade from ARS 7.1 to version
7.6.04 P2 the objects disappear on the target server (7.6.04) ?

 

It seems that the system (AR Server and/or Database) needs to be
resynchronized in any way.

 

Does anyone knows the correct steps to have the objects from ARS 7.1
showed on ARS 7.6.04 after upgrade?

 

OBS: Searching through the database level we noticed that all the data
(forms, filters, actives) that does not appear on target server were
present there.

 

OBS: I'm not using ITSM apps. Just OOTB apps.

 

 

Thkx.

 

Tadeu

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_


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